Family Matters- USFHP Blog

Have You Set Up Your Member Portal Account?

Posted by USFHP on Apr 18, 2023 3:00:00 PM

Image Credit: Matt Jeacock

As a member, it is incredibly beneficial that you have a member portal account with us! By creating an account, you can access valuable resources such as benefits and summaries of your plan. Access and keep your personal information up-to-date within just a few clicks! You can download our new app at the links below for easy access to your Member ID card, recent claim information, benefit coverage, and more. 

Apple app store

Android app store

You are only three steps away from making an account. First, download the USFHP App for Apple or Android devices. Second, make sure you have the information you need for easy setup, such as member ID and date of birth. Lastly, come up with a username, password, and security questions adhering to the criteria provided, and that’s it! 

With the member portal, you can:

  • Plan benefits and summaries 
  • View or request a change to your Primary Care Physician (PCP) 
  • Print or request an ID card 
  • Find a network healthcare provider 
  • View your claims 
  • Request an update to your address 
  • Opt-in to paperless communication

We make it a priority to keep our services simple, enhanced, and innovative because we always go the extra mile for you. At USFHP, we’re family!

Visit or call 1-800- 241-4848. We’re available to assist you Monday - Friday 9 a.m. - 5 p.m. (EST).

Topics: member portal, new member