We at US Family Health Plan constantly strive to offer our U.S. miliary retirees and the families of deployed active military service members the best possible healthcare coverage that America has to offer. Today we want to share how US Family Health Plan continues to set the “gold standard of excellence” for health coverage in the U.S.
Each year, the Consumer Assessment of Healthcare Provider Systems (CAHPS) rates aggregate member satisfaction for all health plans in the country. This year’s report showed that US Family Health Plan’s satisfaction rating for 2014 was 91.5%, making our members among the most satisfied in the country. In fact, this rating is more than 25% higher than the national average for commercial health plans. It’s a rating that we are very proud of.